We all have our own preferences on how to work. If we work with others, we have to find common ground. Where are the files stored? How are they named? What are the reports? And again and again. If we are in the same place, we can afford to be a little careless about our processes. If a colleague has not saved a file in the right place, we can request it. In a remote team, it takes more effort. We have to send a message or a call. And each step (even small) brings time and energy to the process. There is nothing more frustrating, especially for a project manager, than decompressing team members at an important meeting. While you`re happy to have pushed everyone to show you, you have to face a new battle to get the attention of participants who are glued to their devices or who are doing work that has nothing to do with the objectives of the meeting.
Let`s start with the definition: work agreements are standards or guidelines developed by a team to improve their interactions for superior performance and create a common language. In practice, these agreements define the expectations of groups, define paths of cooperation and create the atmosphere necessary for sensitive and psychologically safe work. Kelli, our PO, said: “We were unknown and we specifically deprived the people on whom we depended so heavily on basic amenities. Once we were able to get clarity from teammates who were tooth and nail, we were able not only to be more accommodating, but also to build a certain degree of confidence. We were able to complete part of the work time to counter the movement of women and allow the use of the canteen. This also in the month following the meeting of the employment contract, which leads the team to show up on time. Trust needs a lot of time to build. I would say that this day is the basis of a closer working relationship that develops to very tight in the course of 8 months. I would say that the biggest success factor in the ongoing relationship with the Indian team has been to humanize it.