EMW is a premier Cisco partner and we have developed a comprehensive partnership to provide reliable wireless and networking solutions to our clients. This is accomplished by EMW establishing deep technical expertise in the entire Cisco portfolio and by a unique collaborative relationship that results in developing innovative solutions to satisfy clients’ requirements. The power of our Cisco partnership is best exemplified by the certifications we have and the projects executed along these years.
Since the company’s inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 65,225 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company’s core development areas of routing and switching, as well as in advanced technologies such as:
Genesys powers more than 25 billion of the world’s best customer experiences each year and is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.
The industry-leading solutions from Genesys fosters true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.
Contact Center – Cloud or on-premises, get everything your contact center needs to offer consistent, world-class service in a single-platform, all-in-one IP communications software suite.
Unified Communications – Support your entire enterprise with a single-platform, all-software IP PBX application suite that easily integrates with your existing business applications.
Business Process Automation – A unique and cost-effective communications-based process automation application that applies proven contact center technologies to capture, prioritize, route, escalate, track and manage work throughout the entire business process lifecycle.